Refund policy

Return & Refund Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

30-Day Return Policy

You have 30 days from the date of delivery to return your item(s) for a full refund.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• It must also be in the original packaging.

Once your return is received and inspected, we’ll send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Case-by-Case Exceptions

We understand that every situation is unique. If it's been more than 30 days or your item doesn't meet the standard return requirements, please give us a call. We’re happy to work with you on a case-by-case basis to find a solution.

Need Help?
Contact us at 847-231-2316 or info@skinovationrx.com for any questions related to returns or refunds.